Privacy Policy

1.Information We Collect

We may collect the following information:

• Business information provided during account registration
• Contact information including names, email addresses, and phone numbers
• WhatsApp messaging metadata and communication details
• Usage analytics and platform activity
• Technical information such as IP address, browser type, and device information

2.How We Use Information

We use collected information to:

• Provide and improve our services
• Enable WhatsApp communication functionality
• Manage customer accounts and support requests
• Monitor platform performance and security
• Comply with legal obligations

3.WhatsApp Platform Data

WBI uses WhatsApp Business Platform APIs to enable messaging functionality for businesses. Platform data is used solely for providing requested communication services and is not sold to third parties.

4.Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect user information against unauthorized access, disclosure, or misuse.

5.Data Sharing

We do not sell personal information. Data may be shared only with trusted service providers or when legally required.

6.Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7.User Rights

Users may request access, correction, or deletion of their information by contacting us.

8.Third-Party Services

Our platform may integrate with third-party services including Meta and WhatsApp APIs. Use of those services is subject to their respective policies.

9.Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the updated policy.

10.Contact Us

Samvan Tech — Website: https://samvan-tech.in — Email: support@samvan-tech.in